Senior Strategic Account Manager at REDOT

REDOT- We are Redot E-Commerce Digital Marketing Consultancy, Nigeria’s leading E-commerce and Digital Marketing company based in Lagos. We integrate excellent Web Designs, result-focused Digital Marketing, and strategic Branding to help businesses drive growth. Our happiest moments are when we help various brands attain brand success throughout a vast range of effective services.

We are recruiting to fill the position below:

Job Title: Senior Strategic Account Manager

Location: Ikeja, Lagos
Employment Type: Full-time

Job Brief

• Following the massive expansion in our company, we are looking for a Strategic account manager to join our team in building relationships with significant clients.
• The ideal candidate will represent our company and interact with major clients. He/she would ensure client satisfaction and be able to identify new business opportunities.

Responsibilities

• Manage our key accounts portfolio.
• Achieve assigned strategic account objectives.
• Establish strong, long-term client relationships.
• Communicate with major clients on a regular basis and respond to specific queries.
• Suggest solutions and innovative ideas to meet client needs.
• Handle complaints and problems in a timely and effective manner.
• Act as the liaison between key customers and internal teams.
• Identify and approach new potential strategic customers.
• Monitor sales performance metrics.
• Prepare monthly, quarterly and annual reports and forecasts.

Requirements

• B.Sc Degree in Sales, Business Administration or relevant field.
• Minimum of 2 years work experience.
• Proven work experience as a Strategic/Key account manager in a Digital agency is a plus.
• Previous experience in managing top international/local brand.
• Proven experience in e-commerce management is an added advantage.
• An ability to address customer requests in a timely manner.
• Excellent communication and interpersonal skills with an aptitude for building strong client relationships.
• Strong negotiation skills with a problem-solving attitude.

Salary
N150,000 monthly

Application Closing Date
31st March, 2022.