City Manager at Alaro City

Alaro City Development FZC is an integrated, mixed-use city planned for over 2,000 hectares in the North West Quadrant of the Lekki Free Zone. Alaro City’s vision goes beyond alleviating what is a self-evident problem – that of stifling urban congestion and a dearth of quality housing and commercial property in Lagos and Africa as a whole.

Rather, we aim to help create the infrastructure – the living and working spaces, communities, schools, and hospitals – that will help sustain and accelerate Nigeria’s economic growth, meet the aspirations of Africa’s burgeoning middle classes, and serve as a catalyst for further urban development. The people in our team are multi-skilled and experts in their respective fields. They possess a unique drive, underpinned by the desire to help improve Africa’s urban development.

We are recruiting to fill the position of:

Job Title: City Manager

Location: Epe, Lagos

Responsibilities

Conceive and execute the strategy and provision of centralised urban services to homeowners, businesses, and visitors to the city.
Implement and manage the Facility Management ERP/software system for Alaro City to ensure each of the City Management business is tracked and monitored efficiently.
Analyse financial, technical, and billing data to identify issues and opportunities, support and reinforce credit collections.
Implement framework and oversee in-house teams and contracts for providers for services including City security, parking, cleaning, maintenance, and landscaping.
Supervise all City Management staff (gardeners, janitorial services, groundskeepers, etc.)
Inspecting buildings’ structure and common services infrastructure to determine the need for repairs or renovations
Create and implement a safety culture for the city, including speed limits and other safety measures.
Develop, implement and enforce an Emergency Response Services policy.
Support customer relations to deal with complaints and other issues with end users and property owners.
Set up, oversee, and administer the City Management function for Nigeria and implementation of development control guidelines.
Establish a methodology for service charges, communicate them to residents and businesses and meet targets for service charge collections.
Oversee facility management activities including managing service charge administration and accounts.
Monitor, oversee, and ensure internal quality standards are met for the operational deliverables of maintenance services.
Ensure that the city meets government regulations and environmental, health, and security standards.
Develop a framework for a viable transport/shuttle system that will provide a mobility solution to the city’s residents and visitors.
Develop and implement a framework for a parking and traffic management system.
Establish a maintenance compound and base for workers and security.
Prepare weekly, monthly, and other periodic reports on the status of City Management at Alaro City.
Effectively implement and ensure enforcement of best practices, policies, and procedures for the city management functions.
Establish and maintain effective working relationships with other departments, regulatory agencies, consultants, and customers.

Qualifications
Hard Skills and Experience:

Minimum of Bachelor’s Degree in Engineering, Project Management or Real Estate focused discipline;
Master’s Degree and professional certificates are a plus
7 – 10 years hands-on experience in facilities management with at least 3 years of relevant management experience
Effective development/project management skills;
Excellent budgeting skills;
Excellent reporting skills.

Soft Skills: