Online Store Manager / E-commerce Manager at HRbreakoutRoom

HRbreakoutRoom, a human resource, recruiting and consulting firm, is recruiting suitable candidates to fill the position below:

Location: Lagos
Industry: Retail

Job Summary

The Online Store Manager / E-commerce Manager grows the e-commerce business. You will be responsible for improving the customer experience, managing the customer order fulfilment, maintaining the technology and marketing plans.

Responsibilities

Processing orders through the online shop including contacting customers if required.
Packing orders- including printing address labels and invoices.
Stock take- ensuring we keep detailed records of what we have available and ensuring the online shop is up to date with this.
Ordering new stock- checking trends and past orders to understand best time to order new stock.
Dealing with any customer enquiries related to products.
Supporting with the processing of documenting expenses and
Drive e-commerce sales performance and monitor changes in website traffic or increases in sales
Optimize paid advertising campaigns using SEO and other tools and help manage online marketing presence
Creating frameworks that transform our social media sites into highly profitable platforms.
Develop new service operations and identify potential partnerships.
Examine service quality and customer satisfaction.
Examine the new market trends and business opportunities in the global and local landscape.

Requirements and Qualifications

Bachelor’s Degree or equivalent in Marketing, Business, Communications, or related field.
Strong knowledge of online commerce is preferred.
2+ years of experience in related fields.
Thorough understanding and the ability to navigate social media platforms.
Ability to multitask and work well under limited supervision.
Experience using web analytics and optimization tools.
Great communication skills.

Salary
N200,000 -N250,000 / Month.

Application Closing Date
1st April, 2022.