Assistant Manager – Auto Maintenance, Repairs & Overhaul at Proforce Limited

Proforce Limited was incorporated in 2008 as a total defense solution provider specialized in armored vehicles and personal protection. The company’s focus is on the delivery of confidence in protective mobility. We have developed a vibrant market for security and mobile protective products within Nigeria and Africa.

Proforce has exploited its deep technical know-how to produce outstanding armored products for Government Agencies, Corporate Bodies, Diplomatic Communities, and the Private Sector within Nigeria and Africa. Proforce has Utilized Its superior craftsmanship to produce outstanding products using only Internationally Certified Ballistic Standard Materials (CEN Level B7/NIJ IV, CEN B6/NIJ III) and Military Standards STANAG 4569 Level 2/2A/2B.

We are recruiting to fill the position below:

Job Title: Assistant Manager – Auto Maintenance, Repairs & Overhaul

Location: Ode Remo, Ogun
Employment Type: Full-time

Job Summary

• Runs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records.
• Ensures that the daily inventory of technicians’ time is consistently sold to service customers.

Responsibilities

• Assist MRO Managerin planning, managing and executing operations of the department
• Coordinate and plan maintenance, repair and overhaulprioritizingworkflow and schedule
• Identify and report operational and maintenance problems to prevent delays
• Ensure that all equipment, materials and supplies are continuously available to carry out maintenance and repairs.
• Optimize servicesto meet quality and performance standards
• Ensure safety measures and procedures are followed to reduce unexpected incidents and hazards
• Address employees complaints and concerns professionally.
• Assist in managingperformance reviews , appraisals, amd promotions for subordinates
• Schedule routine inspection and maintenance ofequipment to prevent equipment breakdowns and malfunctioning, etc.,
• Directs and schedules the activities of all department employees.
• Facilitates and/or conducts technical training and sends employees to appropriate training schools as needed.
• Monitors technicians’ daily productivity reports and corresponding payroll records.
• Monitors and follows up on parts orders with the parts manager to ensure availability.
• Prepares pricing guides and maintenance menus for frequent labor operations.
• Handles customer complaints immediately and according to dealership’s guidelines.
• Establishes and maintains 24-hour follow-up with all customers to confirm satisfaction with the service experience.
• Maintains safe work environment.
• Maintains a professional appearance.
• Other tasks as assigned.

Qualifications

• Bachelor’s Degree in Mechanical Engineering or related discipline is required; an advanced degree is preferred.
• Minimum of 6 years of experience in automobile Manufacturing industry, with at least 5 years of experience leading employees.
• Maintenance, Repair & Overhaul automobile experience required
• Demonstrated ability to organize and manage multiple priorities using effective problem-solving resolution skills and a team focus.
• Ability to effectively and persuasively present information to management, customers, and employees
• Proficiency in Microsoft Office applications, including Excel, PowerPoint and Access.
• Experience in implementing Project management process, tools and techniques
• Ability to travel extensively.

Preferred Skills/Experience:

• LEAN/Six Sigma experience valued
• Must be able to establish influential partnerships at all levels
• Experience with business development and client development
• Recognized internally and externally for expertise in functional area.

Professional Skills:

• Builds knowledge of the business and applies understanding of Proforce markets and capabilities to day-to-day responsibilities. Acts decisively on company priorities.
• Demonstrates trustworthiness and upholds the highest ethical standards.
• Contributes to business development by leveraging the full capabilities of Proforce.
• Manages and meets client and stakeholder expectations
• Prioritizes and balances the need for client satisfaction, successful execution, cost control and profitability.
• Organizes written work in a manner that is clear, easy to follow, and tailored for the intended audience.

Application Closing Date
30th April, 2022.