Restaurant Manager at Focal Points Ventures

Focal Points Projects Limited, a Construction and Project company, is recruiting suitable candidates to fill the position below:

Job Title: Restaurant Manager

Location: Kosofe, Lagos
Employment Type: Full-time

Responsibilities

  • Coordinate daily Front of the House and Back of the House restaurant operations
  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Regularly review product quality and research new vendors
  • Organize and supervise shifts
  • Appraise staff performance and provide feedback to improve productivity
  • Estimate future needs for goods, kitchen utensils and cleaning products
  • Ensure compliance with sanitation and safety regulations
  • Manage restaurant’s good image and suggest ways to improve it
  • Control operational costs and identify measures to cut waste
  • Create detailed reports on weekly, monthly and annual revenues and expenses
  • Promote the brand in the local community through word-of-mouth and restaurant events
  • Recommend ways to reach a broader audience (e.g. discounts and social media ads)
  • Train new and current employees on proper customer service practices
  • Implement policies and protocols that will maintain future restaurant operations.

Requirements

  • B.Sc Degree in Business Administration; Hospitality Management or Culinary Schooling is a plus
  • 3 – 7 years work experience.
  • Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role.
  • Proven customer service experience as a manager
  • Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
  • Familiarity with restaurant management software, like OpenTable and PeachWorks
  • Strong leadership, motivational and people skills
  • Acute financial management skills.

Application Closing Date
27th May, 2022.

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