IT Support Officer at Pruvia Integrated Limited

Pruvia Integrated Limited, we are a human resources and management firm with a strong desire to ensure customer satisfaction in the midst of efficient and effective service delivery. As an organization we are driven by the dictum of ‘Impossibility is Nothing’. Our clients represent the entire spectrum of the Commerce, Hospitality, Information technology, Media, Finance & Insurance Sector, Automobile, Oil & Gas Sector, Real Estate, Manufacturing, FMCG and Small and Medium Enterprises and Communications industry.

We are recruiting to fill the position below:

Job Title: IT Support Officer

Location: Lagos
Employment Type: Full-time

Job Brief

We are looking for an IT support officer who will be mainly responsible for the smooth running of computer systems, routers, switches, internet and ensure users get maximum benefits from them.
Ultimately, you should be able to handle our social media presence ensuring high levels of web traffic and customer engagement.

Responsibilities

Maintain and optimize local company networks and servers
Be responsible for device and password management
Oversee data backup and system security operations (e.g. user authorization, firewalls)
Manage installations, upgrades and configurations of hardware and software
Design and implement social media strategy to align with business goals
Stay up-to-date with current technologies and trends in social media, design tools and applications
Ensure data is handled, transferred or processed according to legal and company guidelines
Provide support and guidance to stakeholders via help desk
Suggest and implement new features to develop brand awareness, like promotions and competitions
Manage contracts with vendors (e.g. development platforms, telecommunication companies, password managers) and software licenses
Develop IT policies and practices.

Requirements

B.Sc in Computer Science / Engineering, Electrical / Electronic Engineering or related field
Minimum of 2 years’ cognate experience
Knowledge of systems engineering, computer maintenance, server administration, installation, repair and troubleshooting.
Thorough knowledge of networks and cloud computing
Knowledge of data protection operations and legislation (e.g. GDPR)
Leadership and organizational skills
Solid knowledge of SEO, keyword research and Google Analytics
Ability to manage multiple projects
Outstanding communication skills
Problem-solving aptitude.