Key Account Manager I (General Retail) at Traction Apps – Kaduna

Traction Apps is a platform that provides you with all the tools to run and grow your business. Accept payments, manage sales, send invoices, manage inventory, and a lot more on Traction. Traction is building the largest merchant ecosystem platform for SMEs in Africa, enabling a one stop platform for them to grow and manage their business, and we are achieving this through 3 foundational stacks – in-person payments, lending and business tools.

We are recruiting to fill the position below:

Job Title: Key Account Manager I (General Retail)

Location: Kaduna
Employment Type: Full-time

Job Summary

We are looking for driven passionate problem solvers and self-starters to join our team. In this role, you will be responsible for leading the development and execution of best-in-class people strategies which will drive Traction forward as an employer of choice and support the organization in achieving its vision, mission, and strategic goals.

Responsibilities

You will be responsible for acquiring and managing relationships with our high-value client base in Abuja
Understand customer needs to help them achieve their business goals through Traction Apps and its ecosystem
Translate technical details into benefits for the user
Follow and analyze market trends to position products
Work with our Sales, Customer Success, Support, and Product teams to make sure customers have the best possible experience across all aspects of Traction
Effectively and strategically address customer concerns and issues.

Requirements

Bachelor’s Degree preferred
4 – 5 years of work experience.
Experience and results in sales
Strong communication and presentation skills
Projection and forecasting skills
Ability to work independently and with cross-functional teams.
Experience in the general retail sector
Perceptive and a fast learner: you’re able to quickly understand the technology that powers Traction Apps, and able to help customers achieve their goals, even if they’re unable to articulate those goals
A positive, polite, confident, sincere, and friendly disposition
The ability to solve problems and to think quickly on your feet
Flexibility – we’re growing and evolving, and you’ll need to come along for the ride.