Supervisor at Direct Danniel Investment Limited (DDIL)

Direct Danniel Investment Limited (DDIL) is a limited liability company and a Parent body to seven (7) different subsidiaries namely: Direct Danniel Savings/Loan, International Film Village and Estates, Mega Contribution, Christian Cable Television Network, Five Star Security Company, Legends of Africa and ICDAF Films Production Company. A short summary of the services of these subsidiaries are; Real Estate, Cable Television Channel, Film Production and Marketing, Savings and Loans business, Import and Export, e.t.c.

We are recruiting to fill the position below:

Job Title: Supervisor

Location: Nigeria
Employment Type: Full-time

Responsibilities
We are seeking for a supervisor who can deliver or is willing to learn how to deliver on the following:

Supervise day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers daily.
Responsible for the preparation, presentation and subsequent achievement of the DDIL’s annual Operating Budget, Marketing & Sales Plan and Capital Budget.
Develops specific goals and plans to prioritize, organize, and accomplish your work.
Keeps the Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.
Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs).
Provides services that are above and beyond for customer satisfaction and retention.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
Establishes challenging, realistic, and obtainable goals to guide operation and performance.