Fulfilment Supervisor at Kwik Delivery

Kwik Delivery – We are a new start-up platform company in the logistics market in Nigeria committed to offering reliable and secure parcel shipping services within large metropolitan areas. Operations started in Lagos in Q2 2019.

We are recruiting to fill the position below:

Job Title: Fulfilment Supervisor

Location: Lagos

Job Description

The Ideal Candidate Will:

Oversee and manage fulfilment team daily activities to ensure accuracy, customer service and quality standards are maintained.
Manage order processing, fulfilment (including picking and packing), warehouse operations, inventory and order tracking, quality control, and shipping preparation.
Work closely with other team members such customer service, logistics, suppliers etc. to ensure that service level agreements (SLAs) and customer expectations are met.
Tracking inventory levels to prevent stock-outs and/or deadstock
Developing standard operating procedures (SOPs) for inventory control, logistics management, and order fulfilment to meet operational goals
Preventing inventory shrinkage, accidents, and occupational hazards
Review reports generated by automated systems to identify potential problems or bottlenecks in fulfilment processes
Effectively monitors the flow of goods through the inventory management system and warehouse physical storage.

Desired Experience / Knowledge / Qualifications