Sales Administrator at Alfred and Victoria Associates

Alfred and Victoria Associates – Our client in the Automotive industry is recruiting to fill the position below:

Location: Victoria Island, Lagos

Job Summary

We are looking for a qualified Sales Administrator to join our team and help us achieve our goals.
You will serve as a point of contact for our sales team, clients, and engagement team with queries about potential engagements, proposals, and administrative system set up for our team.
Our ideal candidate is goal-oriented and has a deep knowledge of customer service best practices.
If you have exceptional organizational skills and draw energy from being part of a team, we would like to meet you.
Ultimately, you should be able to contribute to high quality customer service and help drive revenue targets.

Responsibilities

Receiving and processing purchase orders.
Maintain an accurate database of customer and prospect information
Make daily national/international phone calls, and email prospects
Expand database of prospects and route qualified opportunities to sales executives
Establish, develop, and maintain an excellent business relationship with prospects through constant communication
Issuing sales transaction invoices.
Verifying orders, including customers’ personal information and payment details.
Contacting customers by phone or email to answer queries and obtain missing information.
Maintaining and updating sales and customer records.
Compiling monthly sales reports.
Expediting orders through internal liaison.
Directing feedback from customers to relevant departments.
Identifying new products to add to those on offer.
Supporting the sales department with other administrative tasks, if requested.

Requirements

HND / Degree in Business Administration / Statistics or any related discipline
2 to 3 years (preferably in the automotive industry)
Previous experience in sales administration, or a similar role.
Excellent verbal, written, and receptive listening communication skills and a strong ability to build lasting, impactful relationships.
Strong organizational skills and ability to create, maintain, and drive a process
An ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences
Proven track record collaborating across organizational teams with all levels of leadership
Innovative thinking, strategic focus, and aptitude that challenges the status quo
Strong relationship management skills, including the ability to influence, engage, and inspire employees and project team members.
Hands on experience with CRM software and MS Office (MS Excel in particular)
Understanding of sales performance metrics
Excellent organizational and multitasking skills
A team player with high level of dedication
Ability to work under strict deadlines
Certification in Marketing, Sales or relevant field is a plus.