Customer Service Representative at GUO Logistics Limited

GUO Logistics Limited is a division of G. U. Okeke & Sons Limited, a household name in the transportation industry and one of the largest providers of intercity and interstate transportation, serving more than 200 destinations across Nigeria and West Africa with a modern, environmentally friendly fleet.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Lagos Island, Lagos
Employment Type: Part-time

Job Role / Responsibilities

• Register parcels, process customer collections and keep updated customer records
• Provide accurate, valid and complete information to customers
• Resolve customer complaints via phone calls and emails
• Escalate all exceptions for resolution
• Manage and track parcels sent on daily basis.

Requirements

• Minimum of a Bachelors’ Degree / HND / OND
• 0 – 2 years of relevant experience
• Fluent in written and spoken English
• Proficiency in Microsoft Office
• Applicants should reside around Lagos Island / Oworonshoki axis.

Application Closing Date
5th August, 2022.