Support Officer at Avario Digitals

Avario Digitals is a results-driven digi-tech company based in Lagos, Nigeria. Since 2016, we have specialized in developing tech products tailored to business pain points, communication, and consulting services.

We are recruiting to fill the position below:

Job Title: Support Officer

Location: Ikeja, Lagos
Employment Type: Full-time

Job Description

We seek a highly driven, ethical, and organized individual to join our growing team. The responsible officer will work both in the technical and the Digital arms of the company and that of the client.

Responsibilities

Offer daily operations and systems support to personnel
Setting up of computer LAN for the brand and client while providing solutions to i.t matters concurrently.
Verify functionality of hardware and software components
Conduct consistent network backup operations
Installing and configuring computer hardware, software, systems, networks, printers, and scanners
Planning and undertaking scheduled maintenance upgrades
Restricting access to unauthorized sites, downloads, and users.
Setting up accounts for staff, educating them on logging in, and resolving issues arising
Install solutions and train end, users
Troubleshoot hardware and software issues in person, remotely, and via phone
Investigating, diagnosing, and solving computer software and hardware faults
Checking computer equipment for electrical safety
Maintaining records of software licenses.
Uploading products and website support