Digital Communications Associate at Co-creation Hub (CcHUB)

CcHUB is Nigeria’s first open living lab and pre-incubation space being designed to be a multi-functional, multi-purpose space where work to catalyze creative social tech ventures take place. The HUB is a place for technologists, social entrepreneurs, government, tech companies, impact investors and hackers in and around Lagos to co-create new solutions to the many social problems in Nigeria.

We are recruiting to fill the position below:

Job Title: Digital Communications Associate

Location: Lagos
Employment Type: Full-Time

Job Description
Role Purpose Statement:

  • To oversee and manage all the company’s digital accounts and consistently measure performance analytics.
  • The Digital Communications Associate will oversee the planning and implementation of digital marketing initiatives that drive overall awareness, reach, and growth.

Key Responsibilities

  • Serve as the lead point of contact for all digital marketing communications requests.
  • Identify stakeholders’ needs and gaps and develop new and innovative ideas to fill these gaps.
  • Develop optimization strategies that increase digital presence and reach for different projects.
  • Maintain consistent brand messaging throughout all platforms and identify trends and insights to optimize communications performance.
  • Analyze communication strategies, identify strategic weaknesses, and make recommendations for improvements
  • Plan and implement digital campaigns to build communities online.
  • Interact with stakeholders via the company’s social media accounts and identify trends in customer interactions.
  • Set key performance indicators (KPIs) for campaigns, such as targets for conversion, and measure a campaign’s performance against the KPIs.
  • Create reports to track the company’s growth across digital platforms.
  • Collaborate to create well-structured content, meeting deadlines and following style specifications for online and print publications.
  • Develop trusted advisor relationships with key account stakeholders.
  • Ensure the timely and successful implementation of strategies according to customer needs and objectives.
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Perform other duties as assigned by the Communications Lead.

Qualifications

  • Bachelor’s Degree or Higher Diploma in Communications, Public Relations, Marketing, Business Management, or relevant field with 5 years’ experience
  • Solid experience with CRM, digital marketing, and social media software
  • Well-developed organizational, IT and administrative skills
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization
  • Experience delivering solutions to digital marketing communication needs.
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
  • Ability to research and understand complex subject matters to produce succinct, engaging copy for different audiences.
  • Effective interpersonal skills and ability to work on own initiative within set guidelines and as part of a team.
  • The ability to build relationships and influence others based on sound professional knowledge.
  • Excellent listening, negotiation, and presentation abilities.
  • Strong verbal and written communication skills.

What We Offer

  • Paid time off
  • Healthcare coverage
  • A highly collaborative team environment that will support your professional and personal growth
  • Work alongside great talent.
  • A culture of learning and innovation.
  • Opportunities for career growth and training.
  • Interaction with industry leaders and forward-thinking people.
  • A chance to make a social difference.
  • Overall fun company.

Application Closing Date
Not Specified.

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