Director of Operations (DO) at Centre for Community Development and Research Network (CCDRN)

The Centre for Community Development and Research Network (CCDRN) is a registered non-governmental organization (NGO) in Nigeria with its head office in Kaduna and field offices in Kano, Jigawa, Zamfara, Yobe, Borno, and Adamawa states. CCDRN partners with communities, philanthropists, government, and donors to provide sustainable community development services in conflict resolution, peacebuilding, livelihood, research, agriculture, health, nutrition, education, and governance.

We are recruiting to fill the position below:

Job Title: Director of Operations (DO)

Location: Kaduna North, Kaduna
Employment Type: Full-time

Objectives of this Role

• Collaborate with executive-level management in the development of performance goals and long-term operational plans
• Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration
• Set strategic goals for operational efficiency and increased productivity
• Work with project managers in the development of financial and budgetary plans
• Analyze current operational processes and performance, recommending solutions for improvement where necessary

Responsibilities

• Develop, implement, and monitor day-to-day operational systems and processes to provide visibility into the goals, progress, and obstacles of key initiatives
• Draw on relationships with department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals
• Plan, monitor, and analyze key metrics for day-to-day operations to ensure efficient and timely completion of tasks
• Devise strategies for ensuring the growth of programs operational-wide, and implement process improvements to maximize output and minimize costs
• Uphold the organization’s policies and standards, and ensure that compliance regulations are being followed
• Work closely with Operation Manager, Human Resources Manager, Procurement Manager and Programs Lead to lead the team with integrity and to establish and maintain a trusting, inclusive, and productive environment

Required Skills and Qualifications

• Master’s Degree (or equivalent) in Business Administration or related field
• Ten or more years in a senior leadership role in a relevant field
• Superior knowledge of multiple operational functions and principles, including finance, development community, and employee management
• Proven ability to plan and manage operational process for maximum efficiency and productivity
• Ability to streamline or implement new structures and roles that boost speed and efficiency while supporting rapidly shifting business demands
• Strong working knowledge of industry regulations and legal guidelines

Preferred Skills and Qualifications:

• Experience in developing budgets and business plans
• Proven ability to develop innovative solutions that lead to increased productivity
• Superior negotiation skills for both internal and external purposes
• Masterful organizational, communication, and leadership skills, backed up by previous professional success
• Strong working knowledge of data analysis and performance metrics using business management software (ex: SAP, ERP, CRM)
• Experience in implementing donor development activities related to food security, health, nutrition, education, protection, agriculture, and emergency.
• Proficiency in Microsoft Office applications such as MS Word, Excel, and PowerPoint.

Application Closing Date
10th September, 2022.