Retrieval Officer at Gokada Nigeria

Gokada is the future of transportation in Nigeria starting with two-wheeler taxi-motor bikes (Okada’s) ride-hailing. We are staying true to two things as a transportation company: safety is #1 priority and the city is #1 customer. Our vision is to become the Operating System of cities for mobility, on-demand services, and financial services, by driving social and economic inclusion. Our purpose is: how can we make cities more livable?

We are recruiting to fill the position below:

Job Title: Retrieval Officer

Location: Lagos, Nigeria (On-site)
Career level: Mid-level

About the Role

• We are looking for experienced Retrieval Officer who will ensure an end to end recovery process and ensure delivery against set targets.

Responsibilities

• Lead recovery activities across all cities and new locations.
• Handles special credit arrangements and deviations from standard terms of payment.
• Reviews debt recovery process’s effectiveness and policies.
• Design and implement standard processes and systems for retrieval; mode of retrieval, timeline, monitoring the retrieval process performance and ensuring a reasonable rate of return.
• Execute all asset recovery logistics with applicable external service providers (e.g., repossession companies, bailiffs, external legal counsel, auctioneers) against budget and effectively troubleshoot unforeseen issues/problems that may arise.
• Engage with guarantors to negotiate reasonable settlements on post-recovery shortfall amounts and/or collaborate with legal/external counsel in executing the legal strategy of asserting and enforcing legal claims.

Requirements

• Candidates should possess a B.Sc / HND from a reputable university.
• 3 – 5+ years of proven experience in asset recovery and insolvency background.
• Strong execution skills with visible past results.
• Ability to effectively communicate to different audience functions in multiple geographic locations.
• Knowledge of Credit Risk fundamental principles and their application to collections and recoveries strategy.
• Exceptional organizational, time management, and problem-solving skills
• Must be able to perform independently, be self-motivated, and demonstrate initiative.

Skills:

• Communication skills
• Problem Solving skills
• Time Management skills
• Organisation skills

Why Gokada?

• Meaningful Rewards: Competitive base pay, Flexible Leave Plan, Health Insurance, Training & Skills Development
• Meaningful Work: Your role at Gokada will directly contribute to improving the livelihoods of many Africans
• Personal Growth: Opportunity to leave your mark on one of the fastest-growing organizations in Africa
• The Best Team: Work with a motivated and talented team who have a common shared vision.

Application Closing Date
Not Specified.