Lounge Operations Manager at ALML Group

ALML Group, Aviation Logistics & Management Limited is a Nigerian registered & licensed aviation & general security provider based in Lagos. Our people are the most valuable asset, We motivate and retain a highly talented pool of people from diverse backgrounds. ALML acknowledges that its people are its most important asset. Consequently, it believes in the empowerment of its people. Wherever possible promotion is effected from within its ranks and staff salaries and benefits are amongst the highest in the industry locally. Integrity, honesty, reliability, discipline and loyalty are key elements in our success and are principles, which are uppermost in the management philosophy.

We are recruiting to fill the position below:

Job Title: Lounge Operations Manager

Job ID.: LOS/ALML/0922
Location: Lagos

Role Purpose

The Lounge Operations Manager at Oasis Lounge, will be responsible for maintaining the account in accordance with the approved budget while meeting client expectations.
He/She will be expected to maintain excellent relationships with employees, guests and the client, as well as other departments within the operation.
He/She will be responsible for promoting the professional growth and development of the entire team.

Responsibilities
Responsibilities not limited to:

Participates in employee meetings, reviews and training programs.
Manages in compliance with Company established policies and procedures.
Manages in compliance with local, state, and federal laws and regulations.
Maintains food cost while ensuring quality standards.
Establishes and maintains good rapport with staff, client and guest and other departments.
Manages financial acumen for all areas including financial reporting with sales reports.
P&L reports, writing and adhering to annual budgets and cash handling
Analyzes and creates trends for financial dataManages purchasing and inventory controls.
Plans menus in consultation with chefs.
Is knowledgeable on HACCP controls along with proper storage and use of food

Requirements

Bachelor’s Degree is preferred, or equivalent professional experience.
Eight (8) to ten (10) years upscale food service experience, including six (6) years’ experience at the management level.
Experience in personnel management including hiring, supervision, evaluation and succession planning.
Proven track record to achieve company goals in compliance with company/client policies and procedures.
Excellent leadership and organizational skills, and must possess attention to detail.
Supervisory, scheduling, training and coaching skills.
Effective problem solving and conflict management skills.
Ability to multi-task as well as stay on task and concentrate with constant interruptions.
Experience in food purchasing, food costs and inventory control
Ability to create budgets, flash reports, financial targets and forecasts
Knowledge of cash handling procedures and reconciliation of multiple cash banks and reports.
Must be knowledgeable on HACCP controls along with proper storage and use of food.
Monitor compliance with health and fire regulations regarding food preparation and serving.
Exceptional business etiquette and client relations.
Manages time effectively and prioritizes tasks to meet deadlines.
Strong catering experience required.
Conformity to the highest standards of personal integrity and ethical behavior.
Excellent knowledge of Microsoft Office: Word, Excel and PowerPoint.