Sales Operations Analyst at Canonical Nigeria

Canonical – We deliver open source to the world faster, more securely, and more cost-effectively than any other company. We develop Ubuntu, the world’s most popular enterprise Linux from cloud to edge, together with a passionate global community of 200,000 contributors. Ubuntu means ‘humanity to others. We chose it because it embodies the generosity at the heart of open source, the new normal for platforms and innovation. Together with a community of 200,000, we publish an operating system that runs from the tiny connected devices up to the world’s biggest mainframes, the platform that everybody uses on the public cloud, and the workstation experience of the world’s most productive developers. Secure and reliable, elegant and intuitive, and open for innovation – Ubuntu is the future of open source, which is why it’s the fastest-growing Linux in the world despite already being the most widely deployed.

We are recruiting to fill the position below:

Job Title: Sales Operations Analyst

Location: Lagos

Job Description

This Sales Operations Analyst will join a team of experts who help Canonical sales teams achieve their business goals. The Sales Operations team drives continuous process and data quality improvement to ensure orders are processed correctly.
The successful candidate will be a leader who shows initiative in improving the way the team works, maintaining compliance and associated governance.
The success of the role is measured against increasing the velocity of deals and the quality of CRM data used to drive key business decisions.
The ideal candidate will be a proactive problem solver and team player who is passionate about the opportunity to partner with sales leadership, is also passionate about our role in the technology industry bringing open source to a wider audience of innovators and enterprises, and will design and drive programs in support of Canonical’s continued success.

Key Responsibilities

Support all aspects of the day-to-day operations of the sales function globally
Review opportunities for accuracy and provision orders on successful closure of a deal
Support the Sales Operations Manager to improve sales data quality and processes
Report on data quality metrics to executive level stakeholders
Implement NPS surveys and define metrics for executive level stakeholders
Support the sales team globally on CRM and other sales operations systems
Deliver sales metrics, dashboards and other ad-hoc analytical tasks
Lead automation and streamline the Lead to Order process

Beneficial Skills and Experience

Experience in a sales operations/sales order processing role.
Experience in a technology subscription-based business.
Experience driving data quality improvement.
Energetic, thoughtful, systematic approach, focused on robust, repeatable and scalable outcomes.
Excellent problem-solving and analytical skills.
Ability to work productively with stakeholders at all levels of the organization on a global scale.
Ability to manage across boundaries and communicate effectively.
Experience working with Sales, Legal, Finance and Marketing teams.
Experience with Salesforce CRM.

What Canonical Offers