Technical Learning and Development Specialist at TeamApt

TeamApt is Nigeria’s largest Agency banking operator and is now building the largest digital bank offering financial services products tailored to meet the needs of the underserved mass market – micropayments, savings, lending, insurance, pensions – using technology and low-cost offline distribution models. We believe providing financial access to the over 350 million Africans who are currently financially underserved will economically empower them and put them on a path to becoming the next generation of middle-class Africans.

We are recruiting to fill the position below:

Job Title: Technical Learning and Development Specialist

Location: Lagos
Employment Type: Full-time

Job Purpose

• We are looking for an experienced technical  learning and development specialist who can understand our organizational strategy and its future capability needs in order to identify learning priorities across the organization
• You will devise learning strategies, oversee implementation and access its outcomes.

Role

• Lead the end-to-end learning & development project from training need collection until post learning evaluation, making sure learners are given the right assessments to practice their skills.

Responsibilities

• Discover and analyze current and future organizational training needs through periodic TNA, career paths, and performance appraisals.
• Understand the business environment and build learning interventions to  support operations performance improvement needs and other related business initiatives.
• Maintain a training roadmap, starting from pre-assessments, labs, scenarios, and interactivity, aligned to case studies, assessments, and course surveys.
• Create flexible learning interventions and deploy a wide variety of training methods that can be customized to the organization’s needs..
• Coordinate training meetings as needed to communicate status of training activities and initiatives, and plan future training activities for both Technical onboarding and continuous education.
• Measure key metrics of learners’ progress, post training performance, program’s effectiveness and ROI periodically and report on them.
• Manage budgets for learning interventions and training programs; tracking spending and reporting on their outcomes.

Requirements

• BSs Degree in Education, Human Resources or relevant field.
• At least 3 years proven experience as an L&D Specialist, Training Specialist or similar role.
• Knowledge and understanding of adult learning theory and instructional design methodologies for classroom-based, self-guided, and virtual training.
• Experience designing, developing, and deploying technical development training and programs in addition to training onboarding experience of at least one year.
• Technical training development and delivery for product, technical, engineering, and tech support roles
• Familiarity with learning technologies — LMS, course authoring tools, tracking systems and co. — for building learning interventions and training programs.
• Excellent written, verbal, and interpersonal skills along with business acumen and the ability to quickly apply key business outcomes to L&D programs.
• Ability to build rapport with employees and vendors.

Application Closing Date
Not Specified.