Senior Account Manager – Retention Sales at Scope Markets

Scope Markets is a global provider of online trading services and institutional solutions. We offer institutional and retail trading services to businesses and traders worldwide. Our top management team has more than 20 years of experience in the industry, and we are proud of the solid partnerships we built over the years. Whether it’s a business or individual, Scope Markets has a wide range of trading solutions that are compliant, flexible, cost-efficient, innovative, and place the client first.

We are recruiting to fill the position below:

Job Title: Senior Account Manager – Retention Sales

Location: Lagos
Employment Type: Full-time
Department: Sales

Overall Purpose of Role

• Handling the complete retention process.
• Develop a portfolio of clients to help grow the business.
• Retain clients by developing a long-term business relationship.

Responsibilities

• Engage in post-sales by contacting existing clients.
• Screen potential business deals by analyzing market strategies, deals requirements and financial prospects.
• Maintain and develop relationships with existing customers in person and via telephone calls and emails.
• Act as a contact between the company and its existing and potential markets.
• Develop a portfolio of clients to grow existing business.
• Continuously seek opportunities for business development
• Provide guidance and assistance to clients on navigation of their client portal and client trading account.
• Keep clients abreast of any customer trainings and/or events.
• Any other responsibility as one may be called upon to do from time to time.
• Consistently achieve individual sales metrics.
• Develop and maintain product and execution knowledge.
• Ensure all regulatory requirements are complied with.

Educational / Experience Requirements

• University Degree in Business Administration & Management or any other related subjects.
• Previous experience in a similar role with involvement in sales or business development.
• Experience of the financial industry will be considered an advantage.
• Excellent command of English language, both verbal and written.
• Additional languages will be considered an advantage.
• Proficiency in the use of Microsoft Office Suite Package (Outlook, Word, Excel and Office 365).
• Proficiency in the use online trading platforms such as CRM, MT4 & MT5 will be considered an advantage.

Skills and Competencies:

• Attention to detail
• Excellent Communication skills
• Great Presentation skills
• Good with Negotiation/ Persuasion
• Consistency
• Ability to build and maintain long term relations

Personal Specification:

• Strong communication and interpersonal skills.
• Strong organizational and target-oriented skills.
• Strong time management and leadership skills.

Application Closing Date
Not Specified.