Application Support at SterlingPro Business Applications
SterlingPro Business Applications is a service organization that assists businesses achieve success and improved productivity by harnessing the wealth of opportunities in information technology particularly software and e-business solutions.
We are recruiting to fill the position below:
Job Title: Application Support
Location: Lagos
Job Descriptions
- Possessing specialist knowledge of operating systems, devices, applications and software
- Providing technical support to teams within the organisation, and to external clients when required
- Assisting with systems integrations
- Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date
- Maintaining and updating technical documents and procedures
- Identifying and resolving technical issues
- Managing coordination at a local and international level where required
- Delivering regular and customised training to teams within the business
- Preparing maintenance plans and upgrading schedules for the organisation’s systems
- Developing reports for teams across the business.
Job Requirements
- B.Sc degree in any relevant field
- Candidates are expected to have both business skills and technical IT knowledge, and the ability to manage multiple high-level tasks under pressure.
Application Closing Date
3rd May, 2019.
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