Application Support at SterlingPro Business Applications

SterlingPro Business Applications is a service organization that assists businesses achieve success and improved productivity by harnessing the wealth of opportunities in information technology particularly software and e-business solutions.

We are recruiting to fill the position below:

Job Title: Application Support

Location: Lagos

Job Descriptions

  • Possessing specialist knowledge of operating systems, devices, applications and software
  • Providing technical support to teams within the organisation, and to external clients when required
  • Assisting with systems integrations
  • Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date
  • Maintaining and updating technical documents and procedures
  • Identifying and resolving technical issues
  • Managing coordination at a local and international level where required
  • Delivering regular and customised training to teams within the business
  • Preparing maintenance plans and upgrading schedules for the organisation’s systems
  • Developing reports for teams across the business.

Job Requirements

  • B.Sc degree in any relevant field
  • Candidates are expected to have both business skills and technical IT knowledge, and the ability to manage multiple high-level tasks under pressure.

Application Closing Date
3rd May, 2019.

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