Retail Supervisor at Talentsquare

Talentsquare – Our client, a Fashion Retail company (women clothing store and accessories) looking to expand its team is recruiting to fill the position below:

Detailed Description

  • The ideal candidate will be responsible for supervising the retail staff within the business.
  • They will coordinate the shipping of goods, set up displays, and assist customers and staff during business hours, oversees the workflow at the facility.
  • They will not just supervise the work of others, but will also coach, resolve issues and serve as a link between subordinates and upper management.
  • The ideal candidate will be a competent individual who will be able to guide the employees.
  • They will be well-versed in processes under the role’s responsibility and will be results-driven and focused. oversee the daily operations of the store.
  • They will be the one to ensure the smooth running of operations to maximize sales and minimize costs.
  • The ideal candidate will have previous experience and knowledge of diverse business areas such as sales, marketing etc.
  • The goal is to ensure that operations are carried out productively so as to ensure profitability and sustainable growth. Women are encouraged to apply.

Responsibilities

  • Manage retail staff, including cashiers and people working on the floor.
  • Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
  • Formulate pricing policies.
  • Determine daily coupons.
  • Ensure pricing is correct.
  • Work on store displays.
  • Attend trade shows to identify new products and services.
  • Coach, counsel, train, and discipline employees.
  • Evaluate on-the-job performance.
  • Identify current and future trends that appeal to consumers.
  • Ensure merchandise is clean and ready to be displayed.
  • Approve contracts with vendors.
  • Maintain inventory and ensure items are in stock.
  • Keep up with fluctuating supply and demand.
  • Analyze operating and financial statements for profitability ratios.
  • Ensure promotions are accurate and merchandised to the company’s standards.
  • Utilize information technology to record sales figures, for data analysis and forward planning.
  • Ensure standards for quality, customer service, store cleanliness and health and safety are met.
  • Monitor local competitors.
  • Organize and distribute staff schedules.
  • Preside over staff meetings.
  • Help retail sales staff achieve sales targets.
  • Manage different departments within the store.
  • Handle customer questions, complaints, and issues.

Qualifications

  • Proven experience as supervisor or relevant role
  • Familiarity with company policies and legal guidelines of the field
  • Ability to learn a variety of job descriptions
  • Excellent communication and interpersonal skills
  • Outstanding organizational and leadership skills
  • Good knowledge of MS Office
  • Diploma/Certificate in first line management or relevant field
  • BSc/BA in Management or relevant discipline will be considered an advantage.

Salary Range
N70,000 – N120,000/month.

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