Hotel Manager at Rovedana Limited

Rovedana Limited is a business process outsourcing company delivering bespoke service to her clients based on identified needs. Our offerings include HR Outsourcing, Bookkeeping and Accounting Services and Health Insurance, IT Outsourcing.

We continuously innovate and deploy workable solutions to solve our clients’ challenges, leveraging on our core staff competencies and efficient service delivery. At rovedana, every client engagement is unique as we analyze clients’ needs and develop cost-effective solutions to support their businesses in order to achieve their corporate objective whether as an MSME or a multinational.

We are recruiting to fill the position below:

Job Title: Hotel Manager

Location: Lagos

Job Duties

• The manager is responsible for all aspects of operations at the hotel, to day-to-day staff management and guests.
• He / She should be an ambassador for the brand and hotel.
• Provide leadership and strategic planning to all departments in support of our service culture, maximized operations and guest satisfaction.
• Work Very closely with the hotel owners and other stake holders.
• Responsible for managing the Hotels management team (HOD’s) and overall hotel targets to deliver an excellent Guest experience.
• Would also be required to manage between profitability and guest satisfaction measures.
• Oversee the operations functions of the hotel, as per the Organizational chart.
• Hold regular briefings and meetings with all heads of departments.
• Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards.
• Lead all key property issues including capital projects, customer service and refurbishment.
• Handling complaints, and oversee the service recovery procedures.
• Responsible for the preparation, presentation and subsequent achievement of the hotel’s annual Operating Budget, Marketing & Sales Plan and Capital Budget.
• Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.
• Ensure all decisions are made in the best interest of the hotels and management.
• Deliver hotel budget goals and set other short and long term strategic goals for the property.
• Developing improvement actions, carry out costs savings.
• A strong understanding of P&L statements and the ability to react with impactful strategies
• Closely monitor the hotels business reports on a daily basis and take decisions accordingly.
• Ensure that monthly financial outlooks for Rooms,Food & Beverage, Admin & General, on target and accurate.

Application Closing Date
31st May, 2019

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