Eduwalt Concierge Limited Job Vacancy : Customer Care Representative

Eduwalt Concierge Limited (EWC) is an International education consulting firm registered with the Corporate Affairs Commission. EWC process and give professional support to those looking to live, study, and work in Canada.

We are recruiting to fill the position below:

Job Title: Customer Care Representative

Location: Lagos

Job Description

Manage large amounts of incoming calls.
Generate sales leads.
Identify and assess customers’ needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Provide accurate, valid and complete information by using the right methods/tools.
Meet personal/customer service team sales targets and call handling quotas.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits.
follow up to ensure resolution,Etc.

Requirements