Customer Success Officer at PropertyPro.ng
PropertyPro.ng (a member of tolet.com.ng group) is a world-class real estate property center platform powered by the consolidation of ToLet.com.ng and Jumia House Nigeria (formerly Lamudi) which was acquired by ToLet.com.ng in October 2017. The name change reflects the company’s broader commitment and its expertise in driving the innovations needed to shape the future of real-estate search solutions.
We are recruiting to fill the position below:
Job Title: Customer Success Officer
Location: Lagos
Job Description
- Educate listing agents and developers on the best use of the platform for increased success.
- Collation of agents’ activity data
- Analysis of collected data to optimize agents and developers’ experience and improve the platform process.
- Participate in Product development discussions.
- Provide technical and product support to listing property agents and developers
- Daily engagement with property agents and developers until they attain successful use of the platform.
Core Skills
- Proficient in Microsoft Office Suits, specifically Excel
- Knowledge of Customer Service
- High Emotional Intelligence
- Ability to create Marketing and product Communications
- Analytical Skills: being able to crunch and analyse data.
- Team Player
Application Closing Date
31st May, 2019.
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