Front Office Supervisor at Bolton White Hotels & Apartments
Bolton White Hotels & Apartments is a leading firm in the hospitality industry. We are dedicated to ensuring the comfort of our guests. Our luxury accommodation in the heart of Garki and Wuse zone 7 in Abuja offers unparalleled guest services. Bolton White Hotels & Apartments is superbly placed to cater for guest service requirements; ensuring guest stay is both pleasant & unforgettable, we combine the experience of our team which represents a breadth and depth of expertise that is unmatched, and we believe our people are the cornerstone of our success. We are committed to making our place a great place to work and provide the foundation for building successful careers. If you share our passion for delivering unequal hospitality service where details matter, apply today to join our team.
We are recruiting to fill the vacant position below:
Job Title: Front Office Supervisor
Location: Abuja
Department: Front Office
Reports To: Front Office Manager
Job Description
- As a Front office Supervisor you are to ensure excellent and smooth front office operations. Collect guest feedbacks and promote guest satisfaction.
- Respond in a professional and courteous manner to guests by providing accurate and timely information and services.
- The Front Office is the area of the hotel where guests form their first and last impressions of the hotel – this makes it really important for the Front Office Supervisor to lead a team that creates a pleasant experience for guests to ensure their return.
Requirements
- He or She must hold a Degree in Hospitality Management or related disciplines with at least 7 years’ experience out of which 3 must be in a similar position.
- B.Sc/HND in Hospitality Management or related disciplines
- Must possess excellent interpersonal relationship
- Professional customer service skills
- Must be computer-literate
- Knowledgeable in the use of Opera software
Application Closing Date
Not Specified.
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