Process / Support Expert at GladePay

GladePay provides payment and financial technology infrastructures that promote and enhance secure transaction processing between customers and businesses across Africa.

We are recruiting to fill the position below:

Job Title: Process / Support Expert

Location: Abuja

Job Description

  • Work with CTO in refining how we work and what we need to get the job done.
  • Proactively work on improving the employee experience.
  • Provide support to customers & clients while integrating with our platform.
  • Coordinate the on-boarding process for new clients.
  • Update Documentations and other Internal resources as necessary.
  • This is a full-time role is based in Abuja, Nigeria and you’ll report directly to the CTO

What it Takes to Succeed in this Role:

  • Experience in a customer facing role is a plus
  • Good grasp of the English Language
  • Communication Skills
  • Project Management skills are a plus
  • Technical Background is a plus

Application Closing Date
16th June, 2019.

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