Brand Store Manager at Contec Global Group – Nationwide

Contec Global Group – Established in 1984 and headquartered in London, the Contec Global Group has a worldwide presence, with operations in Asia, Africa and Europe. As a company established on the platform of e-Governance and smart technologies, Contec Global is amongst the most experienced independent technology and systems organizations operating in developing countries. Today, the Group is engaged, globally, in providing integrated, systems-based solutions in the fields of Secure Technologies, Infrastructure and Hospitality.

We recruiting to fill the position below:

Job Title: Brand Store Manager

Location: Nationwide

Job Description

Directs the profit, sales, and costs of a retail store while maintaining an environment focused on the customer.
Trains new and existing employees in customer service, brand awareness, and store policies to offer the best shopping experience.

Job Duties

Oversees and manages store staff, including recognizing new training opportunities, providing feedback, enhancing sales abilities, and developing staff members
Oversees assistant management positions and communicates store goals clearly with them
Develops sales plans of action together with assistant store managers
Communicates store goals, brand awareness, and company messages to team members while promoting product knowledge
Assesses team member performance and delivers performance reviews
Makes changes to team member status and job duties
Recruits, hires, and trains new store staff
Keeps costs minimal while remaining accountable to profits
Creates a customer-service focused environment where the best possible customer experience is top priority
Ensures that employee training and work habits center on customer service
Reports sales, visual presentations, team member development, and store performance figures to regional director
Creates employee schedules and manages hourly employee time recording and payroll
Ensures that visual marketing and merchandising of store meets established brand standards
Ensure store promoters’ (if any) Performance and managing them properly
Ensure Maintenance and Security of All Brand Stores in Lagos
Ensure Good Merchandizing / presentation / aesthetics of all Brand stores in Lagos
Ensure Business Development opportunities for each Store
Ensure to have Operators Products (Business/SIM/data etc) sold in Stores with their promoters
Liaise / coordinate with Mall managers / owners – maintain good relation
Coordinate with store renovation vendors and renovation of new store / scouting and finding new vendors
After Sales Service – Ensure that all stores work as Afrione Collection point for service