Service Recovery Analyst at Unified Payment Services Limited
Unified Payment Services Limited is Nigeria’s premier Payments & Financial Technology company founded in 1997 by a consortium of leading Nigerian banks. UP® operates as a shared infrastructure for the banking community in Nigeria and Payments Service Provider within and outside Nigeria, with a vision to be the most preferred e-payment service provider in Africa.
We are recruiting to fill the position below:
Job Title: Service Recovery Analyst
Location: Lagos
Details
- Merchant report/settlement report request (Banks and Merchant).
- Reconciliation complaints from merchant and banks.
- Merchant deposit bank report reconciliations
- POS Settlement
- Confirm settlement of ATM settlement.
- Resolves issues raised from charge-back/reversals
- Reconcile all report discrepancies based on ATM settlement reports.
ITC Support:
- Adhoc request for issuing report
- Change request on account to cards
- Urgent blocking of stolen cards
- Upload of transactions on DMS
- Confirmation scheme settlement
- Support on MIGS transaction settlement
- Support on scheme settlement files.
Qualifications
- OND in Computer Science/Statistics or Technology related courses.
- Experience: 3-4 years
Application Closing Date
Not Specified.
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