Fahrenheit Hospitality Limited Job Vacancy : Lounge / Restaurant Manager

Fahrenheit Hospitality Limited (FHL) is a Fresh Innovative Hospitality Solutions Company that focuses on TURN KEY Hospitality Project Management providing solutions and services for the hospitality industry.

We are recruiting to fill the vacant position below:

Job Title: Lounge / Restaurant Manager

Location: Lagos

Summary of the Position

To ensure smooth day to day running of Lounge.
Continually bring added value to the contract though innovation and pro-activeness.
Provide management reports for Restaurant/Lounge in coordination with the hotel Manager.
To provide solutions to operational challenges in the restaurant and lounge.
To financially manage the contract within the terms of reference, working towards achieving financial and nonfinancial targets.

Key Responsibilities

Foster positive working relationships with hotel team to ensure efficiencies as well as consistency for customer
Ensure all staff is trained to deliver a customer focused service.
Ensure staff performances are managed to quality set objectives
Lead, motivate, train, develop and direct team to maximize efficiency in customer service
Create an environment where constant improvement is actively encouraged and recognized
Develop effective resource planning solutions to meet demands of the business
Ensure communication and implementation of all service deliverable through team and mentor success
Report to the Food and Beverages Manager
Coordinate and manage the contract activities through effective regular communication with Client and colleagues
Work with F&B team and bringing innovation to food offer and be actively involved in the menu workshops
Have a flair for delivering unrivalled, consistent quality food and customer service
Compile proposals and recommendations to continually improve operations
Implement staff recognition and reward based on customer feedback.

Accountability:

Smooth and efficient running of the operations
The ability to build excellent client relationships
Performing and reporting financial objectives
People management and development
Customer service excellence

Job Specification

Oral and written communication
Experience in providing ‘high-end’ quality in customer service and product
Sales abilities
Planning and organizing skills
To be standard driven and have a good attention to detail
Individual leadership
Analytical skills
Stress tolerance
Safety awareness
Development of subordinates
Adaptability
Technical/Professional knowledge
Display energy and enthusiasm
Can balance between creating and working in a fun environment with clear high quality service and product expectations
Passion for food and innovation – ‘foodie’
Worked in similar service set ups
Energetic, forward thinking