Fahrenheit Hospitality Limited Job Vacancy : Lounge / Restaurant Manager

Fahrenheit Hospitality Limited (FHL) is a Fresh Innovative Hospitality Solutions Company that focuses on TURN KEY Hospitality Project Management providing solutions and services for the hospitality industry.

We are recruiting to fill the vacant position below:

Job Title: Lounge / Restaurant Manager

Location: Lagos

Summary of the Position

  • To ensure smooth day to day running of Lounge.
  • Continually bring added value to the contract though innovation and pro-activeness.
  • Provide management reports for Restaurant/Lounge in coordination with the hotel Manager.
  • To provide solutions to operational challenges in the restaurant and lounge.
  • To financially manage the contract within the terms of reference, working towards achieving financial and nonfinancial targets.

Key Responsibilities

  • Foster positive working relationships with hotel team to ensure efficiencies as well as consistency for customer
  • Ensure all staff is trained to deliver a customer focused service.
  • Ensure staff performances are managed to quality set objectives
  • Lead, motivate, train, develop and direct team to maximize efficiency in customer service
  • Create an environment where constant improvement is actively encouraged and recognized
  • Develop effective resource planning solutions to meet demands of the business
  • Ensure communication and implementation of all service deliverable through team and mentor success
  • Report to the Food and Beverages Manager
  • Coordinate and manage the contract activities through effective regular communication with Client and colleagues
  • Work with F&B team and bringing innovation to food offer and be actively involved in the menu workshops
  • Have a flair for delivering unrivalled, consistent quality food and customer service
  • Compile proposals and recommendations to continually improve operations
  • Implement staff recognition and reward based on customer feedback.

Accountability:

  • Smooth and efficient running of the operations
  • The ability to build excellent client relationships
  • Performing and reporting financial objectives
  • People management and development
  • Customer service excellence

Job Specification

  • Oral and written communication
  • Experience in providing ‘high-end’ quality in customer service and product
  • Sales abilities
  • Planning and organizing skills
  • To be standard driven and have a good attention to detail
  • Individual leadership
  • Analytical skills
  • Stress tolerance
  • Safety awareness
  • Development of subordinates
  • Adaptability
  • Technical/Professional knowledge
  • Display energy and enthusiasm
  • Can balance between creating and working in a fun environment with clear high quality service and product expectations
  • Passion for food and innovation – ‘foodie’
  • Worked in similar service set ups
  • Energetic, forward thinking

Application Closing Date 
1st March, 2019.

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