Network/IT Support Engineer at Xown Solutions Limited – 6 Openings

Xown Solutions Limited is an Information Technology Company that specializes in Software Development, ERP System Implementation, IT & System Security, Smart City Innovation/e-Governance Consulting & Training, Disaster Recovery Solutions, Web Application Development, e-Commerce and e-Business Solutions Development, DNS and Hosting Services, Portal Development, Customization & Implementation, Mobile Application Development, Kiosk Self-Service Solutions and other internet based solutions. We also deal in cooperate sales & Maintenance of Computer Hardware and I.T accessories such as Servers, Laptops, Printers, Computer Screen and so on.

We are recruiting to fill the position below:

Job Title: Network/IT Support Engineer

Locations: Ikeja – Lagos, Benin – Edo, Port Harcourt – Rivers, Warri – Delta, Lokoja – Kogi and Ibadan – Oyo

Job Description

Installing and configuring computer hardware, software, systems, networks, printers and scanners
Planning and undertaking scheduled maintenance upgrades
Setting up accounts for staff, ensuring that they know how to log in
Solving password problems
Talking to clients and computer users to determine the nature of any problems they encounter
Responding to breakdowns
Investigating, diagnosing and solving computer software and hardware faults
Repairing equipment and replacing parts
Obtaining replacement or specialist components, fixtures or fittings
Checking computer equipment for electrical safety
Maintaining records of software licenses
Troubleshooting wide area networks, servers and routers, local area networks, and switches.
Responding to technical inquiries, logging service and repair, creating manuals and guides, and training clients, staff, and associates.