ADM Delivery Manager at Ericsson Nigeria

Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world’s mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.

We are recruiting to fill the position below:

Job Title: ADM Delivery Manager

Location: Lagos, Nigeria
Categories: Services Engineering

Job Summary

  • The Application Development & Maintenance (ADM) Delivery Manager shall take ownership of the customer relationship responsible for ensuring the correct & proper delivery of Services as specified in the ADM contracts & frame agreement services.
  • Manage the scope of the service contract with the customer according to agreed time, cost & quality requirements.
  • Contribute to P&L of the business dealing with single ADM contracts, frame agreement services.
  • Seek & identify new opportunities.
  • Make continuously cost efficiency.

Responsibilities & Tasks

  • Secure contract fulfillment
  • Service Management
  • Quality Management
  • Resource Management
  • Procurement Management
  • Support commercial roles in estimating time / cost for the customer offering.
  • Technical and operative coordination of resources (> 10) or project management and services management with medium complexity (> 200k €,> 6 months).

Position Qualifications
Core Competences:

  • Ericsson portfolio knowledge
  • Communication skills
  • Ericsson Knowledge
  • Project Management skills
  • Commercial Acumen & Skills
  • English skills
  • Negotiation & Argumentation Skills
  • Customer Insight
  • Market Insight
  • Local industry & standards knowledge
  • Presenting & Communication information
  • Analyzing
  • Leading & Supervising
  • Relating & Networking
  • Delivering Results & Meeting Customer Expectations
  • Planning & Organizing

Preferred Qualifications & Experience Requirements:

  • Should have worked as a Solution Architect for Charging system
  • Should have worked with MTN as customer
  • Proven ability to manage costs and efficiently knowledge of the IT market benchmark resource profile (2 years’ experience).
  • Should have been a CPM and have good contacts in the GSC-I.
  • Have a good awareness of the Ericsson DS portfolio.
  • The position is based in Lagos, Nigeria.

Application Closing Date 
Not Specified.

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