Administrative / Front Desk Officer at a Leading Logistics and Supply Chain Organization

A leading organization in the Logistics and Supply Chain industry is recruiting suitably qualified candidates to fill the position below:

Job Title: Administrative / Front Desk Officer

Location: Lagos

Job Description

• Attend to and direct all company guest; attending to them in a friendly and courteous manner as well as ensuring all visitors register their attendance and are assigned the visitor’s badge.
• Monitor and receive office supplies and place orders when necessary, with proper record/book-keeping of stock through manual and electronic documentation.
• Attend to all incoming and outgoing correspondences.
• Responsible for making requisition for office supplies
• Perform task scheduling including: Coordinating Flight (Local and International) and Hotel Booking arrangement for staff.
• Take Minutes and circulate to respective departments and parties involved.

Customer Service:

• Provide real time support for assets and personnel to ensure smooth interactions for all journeys associated with the supply and transportation of goods.
• Keeps customers informed by forwarding notices, incidents for potential to delay, periodic travel updates and; answering questions.
• Ensure the documentation and prompt treatment/handling of all customer inquiries, requests and complaints.
• Ensure high standards in all customer correspondences
• Ensure availability and accessibility of company phone lines and other channels
• Liaise / follow up with customer and relevant units to ensure requests and complaints are treated within agreed timelines.

Requirement

• Candidates should possess relevant qualifications.

Application Closing Date
12th February, 2020.