Agent Network Project Manager at First Bank of Nigeria Limited

First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.

We are recruiting to fill the vacant position below:

Job Title: Agent Network Project Manager

Ref No: 19000022
Organization: DMD Directorate
Schedule: Regular
Shift: Standard

Job Objective(s)

Provide operational business support to the Agent Network

Duties & Responsibilities

Collaborate with SRF Heads to define and execute tactical strategies to drive business performance
Coordinate the documentation of business requirements for project implementation
Provide strategic reports and updates on ongoing projects to key stakeholders / Executives
Assess and react to changes in the competitive and regulatory landscape, relating to Financial Inclusion ecosystems
Develop and maintain standard operating procedure manuals for all activities related to Project Implementation
Maintain all Project Implementation artefacts
Work with all relevant teams (internal and external) to ensure prompt execution of agreed projects
Participate in related User review sessions, User Acceptance Tests, Deployment activities organized by the IT team/ eBusiness Solutions
Work with internal (within FIS and the bank) and external (Vendor, Consultant) stakeholders to drive change management activities related to implementation
Handle price negotiation activities related to product acquisitions, vendor engagement, project deployments
Vendor management (Consultants)
Collaborate with required stakeholders to conduct risk assessment reviews to identify and address operational and business risks
Challenges: N/A
Planning: None

Expenditure Budget:

Key financial/statistical measures of your organizational unit
Number of staff:
Staff costs:

Costs that you control:

Income that your team generates (if any): Transaction fees from billable transactions
Fee Income: Transaction fees from billable transactions
Net Interest Income: N/A
Other Income: N/A

Key Performance Indicators