Analyst – Customer Analytics, Marketing at MTN Nigeria

MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the position below:

Job Title: Analyst – Customer Analytics, Marketing

Job Identification: 1144
Location: Ikoyi, Lagos State
Job Category: MTN Level 2
Job Schedule: Full time
Reports To: Manager, Customer Analytics
Division: Marketing

Description

• Develop and utilize data collection instruments and methods for the evaluation and quality control of research or operational data
• Collect, analyze, interpret, and summarize data in preparation for generation of statistical and analytical reports and provide intelligence that supports decision-making
• Coordinate data requests with respect to pre and post return on investment data extraction, data sample for analytics, and other ad-hoc requirements.
• Maintain computerized collection and track relevant data and appropriate records of research methods and results.
• Utilize specified statistical software to analyze and interpret research data, as appropriate to the individual position.
• Extract qualifying data, based on defined campaigns and according to the approved campaign road map as well as manage and update engine room tools.
• Provide support to campaign segmentation analyst as required.
• Contribute and participate in campaign idea generation meetings and cross functional Customer Lifecycle Management meeting as required
• Perform Customer Lifecycle Management data analysis and requests.
• Demonstrate broad understanding of Big Data end-to-end ecosystem and dependencies to identify trends in customer dynamics
• Liaise with product management managers to understand the data needed to support and monitor product performance

Requirements
Education:

• First Degree in any related discipline.
• Fluent in English.

Experience:

• 3 – 7 years experience in an area of specialization; with experience working with others
• Experience working in a medium  organization
• Experience and working knowledge of data mining / analysis using statistical analytical system (SAS), problem solving and reporting / presentation.

Application Closing Date
10th February, 2022 at 11:59 PM.