Assistant Banqueting Manager at Hilton Worldwide

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all.

We are recruiting to fill the position below:

Job Title: Assistant Banqueting Manager

Job ID: HOT08ADM
Location: Abuja (FCT), Nigeria
Schedule: Full-time
Brand: Hilton Hotels & Resorts
Job: Banquets

Job Description

As an Assistant Banqueting Mananger, you will support the Head of Department in driving business profitability, cost management and ensure exceptional guest experience by efficiently managing assigned outlets and banquent functions.

What Will I Be Doing?

To attend any meetings, training sessions or courses that may be beneficial to you and your department on request from your Supervisor / Manager
Ensure departmental service standards are strictly adhered to at all times
Ensure proper handling of all operating equipment to minimize breakage or loss.
To be friendly and polite in front of guests at all times.
Assign and supervise duties to all direct reports.
To assist in other Food & Beverage areas if and when required.
Handle guest complaints / comments efficiently and promptly.
Ensure outlet cleaning schedules are adhered to and identify additional requirements.
To assist in the service of food & beverage when required.
Study and learn menu terminology.
Report for duty on time with clean attire.
Follow the policies and procedures introduced by the Food & Beverage department
Train, coach and mentor team members actively to ensure continuous skill improvement
Perform periodic scheduled performance reviews with all team members
Take disciplinary action when required in line with team member conditions of service
Balances working hours in accordance with needs of the outlet operations
To carry out any other reasonable tasks requested by your Manager or HOD.

What are We Looking for?
An Assistant Banqueting Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follows:

Minimum of an HND certificate. Additional Qualification is an added advantage
Minimum of 5 years working experience as a Head Waiter or 3 years experience as an Assistant Outlet manager.
Thorough knowledge of food and beverage operations including product knowledge, supervisory skills, service techniques, and guest interaction
Experience managing large teams.
Experience and knowledge with large functions.
Good communication skills, great leadership and organisational skills
Ability to drive cost effectiveness and generate revenue
Able to optimise team members performance
Focus on details and customer care
Record of Good Conduct
Ability to use computer applications such as Microsoft Office Word, excel and powerpoint
Excellent grooming and Hotel/brand product knowledge.