Assistant Operations Manager at Lance Trend Limited

Lance Trend Limited is an ICT company that deals in all brands of IT Gadgets. We are an ICT firm, a solely indigenous company with all its Directors in Nigeria.

We are recruiting to fill the position below:

Job Title: Assistant Operations Manager

Location: Ketu, Lagos
Employment Type: Full-time

Job Description

We are seeking an enthusiastic and knowledgeable ICT Operations Manager (Assist.) to promote our ICT / Logistic solutions.
In this role, your duties will include familiarizing yourself with the technical specifications of our products, Logistics Administration and Management.

Responsibilities

Highly grounded in employees’discipline and management.
Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions
Plan and review compensation actions; enforce policies and procedures
Contribute operations information and recommendations to strategic plans and reviewsvia preparing and complete action plans; implement importation documents, sales productivity, quality, and customer-service standards; resolve problems; complete audits; identify trends
Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiate corrective actions
Develop operations systems by determining product handling and storage requirements; develop, implement, enforce, and evaluate policies and procedures; develop processes for receiving products, equipment utilization, inventory management, and shipping
Analyze and improve organizational process and workflow, employee and space requirements, and productlayoutand implement changes
Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations
Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networksandparticipating in professional organizations
Accomplish operations and organization mission by completing related results as needed
Meet or exceed operations labor budget expectations
Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees
Run a safe, injury/accident-free workplace
Responsible for all aspects of vehicle and heavy equipment rentals
Manage relationships with key operations vendors
Track vendor pricing, rebates, and service levels
Review and approve all operational invoices and ensure they are submitted for payment
Serve as a primary point of contact when there are customer issues related to product quality, customer service, or accidents and mishaps on-site.
Communicate customer issues with the operations team and devise ways of improving the customer experience, including resolving problems and complaints
Work closely with GM and the management team to set and/or implement policies, procedures, and systems and to follow through with implementation.
Communicate all operating policies andother issues at department meetings
Work closely with the inventory manager and Warehouse Teamto perform an analysis of our inventory and ensure we are utilizing our inventory effectively, purchasing the right products, maintaining solid inventory data, and reducing sub-rental expenses
Communicate with legal counsel and safety department to ensure all processes remain compliantwith valid Employment Laws.