Auto Workshop Supervisor at Buckler Ordnance System Limited

Buckler Ordnance Systems Limited is a Nigerian defense solutions provider with strong expertise in manufacturing civilian armored vehicles, design, and prototyping of military vehicles and ordnance equipment.

We are recruiting to fill the position below:

Job Title: Auto Workshop Supervisor

Location: Ajah – Sangotedo, Lagos
Employment Type: Full-time

Responsibilities

Ensure that repairs are performed in a professional manner and in accordance with industry-accepted good practice.
Prepare, supervise, and control workshop activities, including the scheduling of work for technicians.
Liaise with customers and diagnose customer concerns with the equipment prior to being booked in for service and/or repair;
Assist all Technicians in the diagnosis of mechanical problems;
Ensure that Technicians are using their time effectively and efficiently;
Upon completion of normal repairs and/or service, inspect, and test vehicle with the Technician who completed the job to ensure the vehicle has been repaired and/or service in accordance with the customer’s instructions and manufacturers guidelines;
Ensure customers receive the best quality service by requiring that all jobs are completed correctly the first time.
Ensure all customer vehicle is presented back to the customer in a clean and presentable standard;
Check and inspect that all tools are available and maintained in the correct place and that all equipment is in suitable working condition;
Control and set workshop behavioral standards and maintain staff morale;
Advise all new and existing workshop staff member of policies and procedures and adherence to these policies and procedures;
Set a regular workshop cleaning schedule highlighting employees specific duties;
Make suggestions to management for improvements on operational activities;
Maintain a well-trained workforce and supervise in-house training as required;
Ensure the development and progress of all technicians;
Assist toward keeping the workshop area clean, orderly, and attractive in appearance;
Perform all other duties as assigned by the supervisor and/or management in a professional and efficient manner.
Assist in coordinating overtime hours.
Maintain a high degree of product knowledge on all Buckler’s product offering;
Follow housekeeping, safety, and security procedures that result in a safe and attractive environment;
Identifies and reports unsafe, unhealthy, or hazardous working conditions.
Ensures the availability and use of personal protective equipment for technicians.
Prescribes work detail, specifications, and procedures to be adopted with regards to the vehicle repairs and maintenance.
Assists with Interviews and recommends for employment suitable applicants for workshop roles.
Maintains inventories of stocks, tools, workshop equipment, and other supplies.
Gives technical advice as required and prepares technical reports;
Liaising with the line manager or supervisor, reporting any issues, and making suggestions for improvement.
Performs other duties as assigned.