Business Manager at Teknokleen Limited

Teknokleen Limited – In August 1990, Teknokleen Limited was incorporated to conduct the business of hygiene services and consultancy. Through strategic management and planning, it has become a Group with subsidiaries involved in the business of integrated facility management services, sales and distribution of cleaning equipments, products and accessories, catering equipment, FF&E items for the hospitality industry, paper products as well as toilet fittings refurbishment services.

Currently, Teknokleen is 100% owned by Nigerians. The Group has foreign affiliations via exclusive representations and franchise ownership. The Company is a member of CPAN (Cleaning Practitioners Association of Nigeria), ISSA (International Sanitary Supplies Association), BICS (British Institute of Cleaning Science) as well as IFMA (International Facility Management Association).

We are recruiting to fill the position below:

Job Title: Business Manager

Location: Lagos
Employment Type: Full-time

Job Description

Ensure quality execution of every assigned job that guarantee customer satisfaction
Ensure the establishment of SOP for each site
Engage in secondary, onsite and referral marketing activities to increase business
Design a customized Work schedule and Checklist for each Location managed
Monitor strict adherence to SOP and standards of cleanliness and other services
Coordinate all operations activities effectively to meet customer /company expectations
Establish and maintain excellent customer relationship management by regular visits to sites
Spring / Deep Cleaning schedule and periodic specialty cleaning
Assist in conjunction with HR and Training in organizing on the job training
Deal effectively with issues related to conflict resolution and discipline
Determine staff requirements and ensure they are adequately provided for
Encourage and maintain cordial intra staff relationships
Motivational leadership of team
Operational assets management
Quality assurance roles.
People management