Business Operations Manager at Strategic Workforce Solutions

Strategic Workforce Solutions Limited (SWS) is a HR Consulting firm established in 2014 by a group of consultants with over 34 years of joint work experience. The Company is incorporated as a Private Limited Liability company under the Companies and Allied Matters Act 1990 of the Federal Republic of Nigeria.

The Company oﬀers services in HR Advisory, Performance Management, Change Management, Organizational Development, Policy and Process Development, Job Analysis & Evaluation, Outsourcing Executive Training & Recruitment.

The SWS team consists of individuals with a rich depth of experience from many organizations and industries. Therefore, the team is able to proffer and deliver solutions to various clients across a broad range of businesses so as to set them on the path towards sustainable business growth.

We are recruiting to fill the position below:

Job Title: Business Operations Manager

Location: Abuja (FCT)
Employment Type: Full-time

Job Description

To coordinate, direct and supervise all the activities of the Organization.
To drive the overall Business Operations of the Organization to achieve profitability
To ensure all Units are aligned to the overall Strategic Direction for the organisation.
Provide overall guidance, supervision, support and direction in the day-to-day activities across all units.
Oversee and champion the articulation and development of the HR strategy and ensure it aligns with the corporate strategies, business goals and objectives
Champion the formulation and effective implementation of recruitment strategies and plans to identify, hire and retain the best talent to meet manpower needs
Review and update the Organizational Structure when there are changes in the organization’s structure
Update the job descriptions for all jobs in the company as instructed by Management
Participate in the formulation and implementation of effective Performance Management System that would help sustain a performance driven culture
Ensure that the company’s Employee Handbook is up to date and reflects the company’s human capital strategy
Monitor the performance of all staff members and identify their training needs for the purpose of staff development.
Analyzes and adjusts unit policies/procedures to ensure consistency and maximum productivity.
Prepare comprehensive monthly reports to the MD/CEO
Provide support to the MD/CEO on issues relating to personnel policy (pay, welfare, etc.)
Participates in negotiations to ensure assets and services are procured at the best price for the Company.
Conducts weekly meetings with respective units.
Consults with line management, providing guidance when appropriate.
Manages and resolves complex employee relations issues.
Conducts effective, thorough and objective investigations.
Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with the legal department as needed/required.
Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).
Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
Provides HR policy guidance and interpretation.
Develops contract terms for new hires, promotions and transfers.
Provides guidance and input on business unit restructures, workforce planning and succession planning.
Identifies training needs for units and individual executive coaching needs