Business Process Analyst at HR Aid Consults

HR Aid Consults – Our client is a Management consulting company with strength in small business consulting, strategic planning, business process design, improvement and implementation, business planning and human resource management.

We are recruiting on behalf of our client to fill the position below:

Job Title: Business Process Analyst

Location: Lagos, Nigeria

Job Summary

The Business Analyst will be responsible for leading and supporting business research, analysis, planning, process improvement and documentation activities.

Responsibilities

With a goal to support small businesses in driving higher productivity, increased revenue, improved cost saving measures and customer satisfaction, the business analyst will:
Conduct market research and prepare market research reports
Lead and support business plans and proposal development
Contribute to the coordination of new business set up efforts
Research and identify development trends, prospects and growth opportunities across various industries
Conduct analysis of existing business processes and prepare gap analysis reports
Formulate process standards and improvements to be adopted across different organizations
Work with lead consultant to design and redesign key business processes that will result in increased revenue, higher productivity, cost savings and customer satisfaction
Prepare client documentation of new systems including process documents, templates, forms etc.
Work with the team to develop and prepare training documents for open workshops
Create an effective strategy to acquire the best talent for clients
Contribute to the Company’s knowledge base through articles and blog posts
Lead, manage and deliver on projects assigned

Requirements

2 years’ experience in a strategy or operational consulting role
Outstanding written and verbal communication skills
Detail oriented, organized with proven ability to successfully multi-task
Self-starter with a positive, tenacious attitude
Knowledge of the small business environment in Nigeria is required
Interest in the use of social media marketing strategies for small business growth would be an added advantage
Strong project management skills
Ability to work in a fast-paced and sometimes unpredictable environment; able to deliver results within tight deadlines and under pressure
Ability to consistently apply good judgment and make good decisions.
Ability to maintain confidentiality and discretion at all times
Proven analytical, critical thinking and problem-solving abilities
Displays an entrepreneurial spirit- ambitious, innovative and thinks out of the box
Strong Excel, PowerPoint and Word processor skills. Must be proficient in designing presentations and presenting data in pictorial form/charts.