Business Services Management Officer at National Basketball Association (NBA)

The National Basketball Association (NBA) is passionate about growing and celebrating the game of basketball. Through the intensity of the game and the amazing athletic skill of our players, we deliver excitement to hundreds of millions of fans around the world.

As a global sports and media business, the NBA is so much more. While Basketball Operations runs the league’s on-court activities, other departments manage relationships with television and digital media partners, develop marketing partnerships with some of the world’s most recognizable companies, oversee the licensing of NBA merchandise, and handle a wide range of responsibilities that drive the NBA’s success.

We are recruiting to fill the position below:

Job Title: Business Services Management Officer

Requisition ID: 7393
Location: Lagos

Position Summary

This role will act as the first point of contact for all external visitors and manage the day-to-day running of the office. In addition, this position will provide a wide variety of support services to the Country Head of NBA Nigeria.

Major Responsibilities
Executive PA Duties:

Management of calendar
Schedules and prioritizes appointments and meetings to maximize the Country Head’s engagement
Arranges extensive travel and process travel expense reports (using Concur Travel & Expense system and PCI’s dedicated travel agency),
Obtains and prepares required documentation including entry requirements, trip portfolios, advances where necessary, etc.
Supports the Country Head with any corporate card reconciliation and monthly expense reporting
Serves as a liaison and responds to enquiries and internal and external client requests
Maintains a high degree of confidentiality concerning all matters
Assists with memo writing, internal and external communications, as necessary
Assists with research and analysis on Country Head’s special projects, as assigned
Supports development of presentation materials
Supports monthly/ weekly All-Staff meetings

Office Administration Duties:

Acts as the first point of contact for all external visitors.
Manages office area and maintain all office equipment
Orders couriers, taxis, and other services as required
Liaises with cleaning company on day-to-day cleaning of the office
Maintains office equipment i.e., Copiers, Faxes, Printers, Telephone, Computers, etc
Liaises with building management re: office maintenance and coordinate assistance with general up-keep (escalate to Senior Director – Finance & Administration where appropriate)
Assists with the processing of new starters (ordering business cards and equipment etc)
Tracking of employee holidays
Assists with office health and safety matters
Provides assistance in the invitation process for NBA Nigeria Events
Assists with ticketing and other ad hoc duties for NBA Nigeria Events as required
Undertakes any other duties as may be required
Assists with the onboarding of any new staff members to the NBA Nigeria operation

Educational Background Required

Bachelor’s Degree (B.A.) is preferred.

Experience Needed:

3-5 years of administrative experience, preferably supporting an executive or senior leader office, management experience a plus.

Required Skills / Knowledge:

Superior organizational and administrative skills
Ability to multitask, juggle workloads and meet deadlines.
First class attention to detail
Articulate, confident communicator, able to deal effectively with clients, management, and staff at all levels
Positive attitude and a friendly demeanor
High degree of personal integrity and honesty
Excellent verbal and written communication skills; strong editing and proof reading abilities
High level of integrity, be able to use own initiative and have a flexible approach
Proven time management skills, with an ability to effectively establish and execute priorities in a dynamic and changing environment
Professional temperament, including the ability to remain calm under difficult circumstances
Ability to deal effectively with individuals at all levels
Must be able to work independently on own initiative with minimal direction at times
Sound business judgment, including the ability to handle sensitive and highly confidential information
Solid team player with a strong customer service focus
Extensive digital acumen, including MS Word, MS Excel, PowerPoint, Outlook