Chief Operating Officer at Lead Enterprise Support Company Limited

Lead Enterprise Support Company Limited is a foremost Human Resources Solutions organization with many years of cumulative experience and expertise. We are prolific in Outsourcing, Recruitment, Head hunting and HR Advisory. We are a multi-sectorial servicing company, with landmark service deliverables to our clients in varied industries.

We are recruiting to fill the position below:

Job Title: Chief Operating Officer

Location: Lagos
Employment Type: Full-time

Job Description

To design and implement business strategies, plans and procedure, set comprehensive goals for performance and growth, establish policies that promote company culture and vision to secure the functionality of business to drive extensive and sustainable growth of the MFI. The job holder will direct, administer, and coordinate overall dailyoperationsof the company and the work of executives including marketing, financial growth and development, sales, research, and personnel to be efficient, productive and effective.
The Ideal candidate must have extensive experience within the banking industry, preferably a blend of experience from the commercial and micro-finance banks.
He must have an eye for numbers and an entrepreneur in spirit.

Principal Responsibilities And Accountabilities / Key Performance Areas
Principal Responsibilities:

Set comprehensive goals for performance and growth of the MFI
Design policies that promote company culture and vision of the MFI
Develop and implement business strategies, plans and procedures for the MFI
Supervise daily operations of the MFI and the work of executives (IT, Marketing, Sales, and Finance etc.)
Direct employees to inspire maximum performance and commitment
Conduct performance appraisal by analyzing and interpreting data and metrics
Generate and submit reports to the CEO in all matters of importance
Support CEO in fundraising schemes
Take part in growth and development activities (investments, acquisitions, corporate alliances etc.)
Manage dealings with partners/vendors
Execution of Crucial Projects within specified time frame.
Make sure customer experience both internally and externally correspond with service standards.
In-depth analysis and interpretation of data and metrics.

Risk Assessment and Management:

Responsible for the overall business risk assessment and management process of the organization.
Understand and mitigate key elements of the organization’s risk profile.
Ensure that the organization complies with all legal and regulatory requirements.

Leadership & People Development:

Develop an excellent organization by actively supporting the development of individuals within the executive team through personnel development planning, coaching and mentoring.
Proactively manage performance of the executive team towards the achievement of the organizations business goals and objectives.
Take a lead role on any changes required on processes and procedures and be able to drive and motivate the team in meeting set goals and objectives.

Job Requirements