Chief Operating Officer at Stafflon

Stafflon – Our client, a reputable Digital Bank, is currently recruiting suitable candidates to fill the position below:

Location: Lagos

Job Summary

The Chief Operating Officer (COO) will oversee the design, enhancement, implementation, reporting, and oversight of the Bank’s technology, operations, human resources, business development and compliance functions.
The COO will pay a critical role in helping to shape and guide the future growth and development of the Bank.
Reporting to the Chief Executive Officer and working as a key member of the Bank’s Management team, the COO will take a leadership role in building, implementing, and overseeing all of the Bank’s systems, processes, workflows, and procedures.
The COO will develop, refine and implement Operations strategy including aspects such as product design and delivery, client outreach and communications.

Responsibilities
Drive Business Performance:

Be accountable for the aggregate plan and delivery of systems, operations, properties & maintenance and the general operating model of the Bank.
Provide leadership to the diverse teams of associates in driving client acquisition, building healthy loan portfolios and ensuring compliance with KYC and SCUML requirements.
Develop architecture for digital sales and marketing.
Oversee all business and financial operations, including P&L management, loan origination, disbursement, collections, including the preparation of required periodic reports on disbursement, repayment and loan performance.
Build a pipeline to ensure a steady deal flow, based on a data-driven assessment of target sectors.
Ensure that business change projects are delivered in line with directions from Executive Management level.
Analyze effectiveness of processes and systems in use for the Bank and recommend corrective actions or automation.
Benchmark productivity of the department against industry standards and create measures to improve productivity.

Drive Business Direction:

To be an integral part and driver of the strategic planning, budgeting, forecasting and decision-making process.
Build strong relationships with key external stakeholders, government, suppliers, etc. to ensure correct focus and direction for the bank at operations and technology level.
Develop and implement growth strategies, identify new business opportunities and manage marketing efforts.
Ensure an effective and efficient operating model is maintained.
Ensure that risk is effectively addressed in all aspects of the business.
Ensure that a proper infrastructure (building, systems and staff complement) is maintained and developed for the bank.

People Management/Leadership:

Coordinate with the human resources department to recruit skilled talent and keep the best employees.
Mentor and develop staff using supportive and collaborative approach by assigning accountabilities, setting objectives, establishing priorities and monitoring and evaluating results.
Establish policies that promote company vision which will encourage a culture of excellence, high performance and continuous improvement.

Requirements
To successfully deliver the above goals, the right candidate must have:

B.Sc. in Computer Science, Engineering, Business Administration, Finance, Investment Banking or related discipline.
M.Sc. / MBA is an added advantage.
Strong FinTech and Digital experience is required.
Good knowledge of Agile methodology.
Minimum of 5 years progressive experience in FinTech and Digital business environments.
Understanding of business functions such as Banking Operations, IT, Project Management, Sales, HR, Finance, and Marketing.
Result-proven track record of exceeding goals and a bottom-line orientation.
Evidence of the ability to consistently make good decisions through a combination of analysis, wisdom, experience, and judgement.
Working knowledge of data analysis and performance/operation metrics.
Working knowledge of IT/Business infrastructure and MS Office.
Outstanding organizational and leadership abilities.
Excellent interpersonal and public speaking skills.
Aptitude in decision-making and problem-solving.
Female applicants are strongly advised to apply.