Client/ Customers Relation Manager at JEF Security Services Limited

JEF Security Services Limited is a provider of top notch security solutions including consultancy, investigation, training, manned guarding, risk assessment, protocol, background checks, forensics services, CCTV- sales and installations and general security services.

We are recruiting for the position below:

Job Title: Client/ Customers Relation Manager

Location: Lagos

Details

Building and maintaining relationships with clients and key personnel within customer companies.
Conducting business reviews to ensure clients are satisfied with their products and services
Letting customers know about other products the company offers.
Attending meetings with clients to build relationships with existing accounts.
Escalating and resolving areas of concern as raised by clients.
Carrying out client satisfaction surveys and reviews.
Monitoring company performance against service level agreements and flagging potential issues.
Liaising with internal departments to ensure client needs are fulfilled effectively.

Requirements

Strong interpersonal skills and an ability to build rapport with customers.
Hardworking with a strong work ethic
A customer-oriented attitude
Excellent communication and negotiation skills
Problem-solving aptitude
Ability to work well with a team
Minimum of Diploma with certifications in Business Administration, Human Relations, International Relations/Foreign Languages or a related field

Application Closing Date
Not Specified.

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