Client Engagement Executive at Dragnet Solutions Limited – Nationwide

Dragnet Solutions Limited is Nigeria’s foremost recruitment firm that specializes in the design, development and implementation of innovative ‘talent identification and screening solutions’ suited to both the workplace and education space.

We are the leading provider of Computer Based Testing (CBT) solutions that has evolved to include simulation software with a phenomenal array of data for predicting role suitability, motivations, learning styles and identifying talent gaps.

We are recruiting to fill the position below:

Job Title: Client Engagement Executive

Location: Nationwide

Position Summary

Ensure the quality of services is continually improved for all Clients and drive the improvement of all applications under the Corporate and Consumer Solutions.

Duties and Responsibilities

Ensure the processes involved in carrying out a successful job are adhered to from the sale of the product or service to invoicing.
Partner with Sales, Operations, Product Development and the Media department(s) to ensure already serviced and prospective clients are constantly engaged with marketing info, proposals and newsletters on products and services to generate more sales from such clients.
Prepare a detailed work plan and schedule weekly and quarterly to keep goals and objectives in sight at all times
Propose an intuitive process for value expansion of existing products and services.
Manage acquired mandates on products and services.
Understand the skills and qualities needed for the position of a Client Engagement Executive.
Develop a situation analysis of existing products and services including strengths, weaknesses, opportunities and threats to assist in sales.

Educational Requirements