Client Experience Officer at Deloitte Nigeria

Deloitte is the largest private professional services network in the world. Everyday, approximately 286,200 professionals in more than 150 countries demonstrate their commitment to making an impact that matters. Our West Africa practice serves multinationals, large national enterprises, small and medium-sized enterprises and the public sector across Nigeria and Ghana.

In Nigeria, Deloitte is one of the leading professional services firms, specializing in providing Audit, Tax, Consulting, Risk Advisory and Financial Advisory services. We serve clients in a variety of industries from financial services, consumer, telecommunications, media & technology, energy resources & Industrial and government and public services.

We are recruiting to fill the position of:

Job Title: Client Experience Officer

Location: Lagos
Employment Type: Full Time

Job Description

A customer-oriented approach is essential.
Proven experience as Client Experience Officer, agent or relevant position
Knowledge of office management and basic bookkeeping
Proficient in English (oral and written)
Excellent knowledge of MS Office (especially Excel and Word)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills

Qualifications

B.Sc./ HND in any Social Science / Humanities / Business related courses with minimum grade of Second Class Lower (2.2)
3 – 5 years relevant experience
Have a minimum of five credits in WASSCE Ordinary Level/NECO subjects or acceptable equivalent examination, including Mathematics and English Language in one sitting only
Proficiency in the use of MS-office tools i.e. Excel, Word and Power-point
Self-motivated and able to work with minimal supervision, proactively seeking guidance, clarification and feedback
Sound written and oral communication.

Benefits