Client Managers (Marketers) at Gemstone Microfinance (Abeokuta)

Gemstone Financial Services Limited is an investment company incorporated in May 2019. Our primary purpose is to provide debt and equity financing to micro and small businesses within and outside Kaduna. To this end, we have provided over N150M of agricultural, equipment, and debt financing to our customers over the past 12 months. To meet the ever-growing demand for small business financing, we have within the past months expanded our operations to Twenty-Three branches (23) states across Nigeria. We have a share capital of N150M, per corporate affairs commission.

We are recruiting to fill the position below:

Job Title: Client Manager (Marketer)

Location: Abeokuta, Ogun
Employment Type: Full-time

Responsibilities

• Develop effective communication platforms for clients and staff
• Inspire repeat-business from clients
• Conduct customer service workshops and presentations
• Monitor and measure client satisfaction
• Liaise with different departments about client queries
• Offer advice to clients on services and products
• Develop surveys and capture client information
• Participate in marketing campaigns
• Deal with client requests and troubleshoot problems.

Requirements

• 5 years work experience
• Business degree or related qualification
• Strong communication skills
• Ability to meet deadlines
• Computer literacy
• Calm, polite, and professional behavior
• Reliable and self-motivated
• General business knowledge
• High service orientation.

Remuneration
N75,000  monthly salary with additional 1% commission on monthly turn over upon meeting 75% target (monthly target 3 million).

Application Closing Date
30th June, 2021.