Credit Analyst / Customer Service Officer at HRLeverage Africa Limited

HRLeverage Africa Limited – Our client is a licensed technology-enabled financial service provider that is unlocking access to credit, and driving insurance penetration in Nigeria.

They are recruiting to fill the position below:

Job Title: Credit Analyst / Customer Service Officer

Location: Lagos
Employment Type: Full-time

Job Responsibilities

• Evaluating clients’ credit data and financial statements in order to determine the degree of risk involved and recommend payment plans
• Preparing reports about the degree of risk in lending money to clients and filling out loan applications and including the credit analysis and loan request summaries
• Conferring with credit associations and references to exchange credit information on clients
• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries and ensuring customer satisfaction and providing professional customer support.
• Any other duties assigned.

Job Requirements

• The ideal candidate needed for this role is a highly motivated individual who is passionate about customer engagement and customer experience.
• Bachelor’s Degree in Finance, Accounting, or related field with a minimum of 2:2
• At least 1 year experience
• Successful completion of NYSC
• Strong communication and negotiation skills
• Excellent organizational, analytical, and time-management skills and high attention to details
• Highly motivated and ability to work in a fast-paced work environment
• Proficient in Microsoft Office especially Excel
• Outstanding customer engagement skills and a passion for creating an extraordinary customer experience
• Excellent time management and organizational skills with the ability to work in a goal-oriented environment where you will be evaluated on key KPIs.

Application Closing Date
15th August, 2022.