Customer Care Agent at Newrich Access Point Limited

Newrich Access Point Limited – Our client, a fast growing company in the field of Sports betting, Lotto, Internet gaming is recruiting to fill the vacant position below:

Job Title: Customer Care Agent

Location: Lagos

Job Descriptions

As a customer care agent, you are the face of the business. You will be the first point of contact to customers with inquiries and placing bets on their behalf over the phone and online.
You are expected to provide excellent customer service via telephone, email and web chat.

Requirement / Qualification

A B.Sc. or HND in any field from a recognised institution.
1 – 3 years’ work experience in a reputable organisation / contact centre or a sports betting company will be an added advantage
Good numerical Skills.
Applicant must be ICT proficient and be able to use a CRM software Passionate about sports
Exceptional phone manners and communication skills.
The ability to work well under pressure.
High attention to detail.
Strong numerical skills.
A team player
Must be prepared to work during weekends.