Customer Care Representatives at Noratu Consulting – 5 Openings
Noratu Consulting has been mandated by one of its clients in the Healthcare and Beauty industry to recruit for the vacant position below:
Job Title: Customer Care Representative
Location: Benin City, Edo
Job Type: Permanent
Slot: 5 Openings
Responsibilities
- Responding promptly to customer inquiries.
- Maintaining a positive, empathetic and professional attitude toward customers at all times
- Knowing our products inside and out so that you can answer questions.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Provide an exceptional level of support to our social media communities across Facebook, Twitter, Instagram and YouTube by moderating, responding to and escalating messages and feedback in a timely and supportive manner
Requirements
- Minimum Educational Qualification, OND
- 25 – 28 years.
- Must be based in Benin City, Edo State
- Proficient in English (oral and written)
- 1-2 minimum experience
- Excellent knowledge of Twitter, Pinterest, Instagram + and other social media best practices.
Salary
N30,000 Monthly plus N5,000 data allowance monthly (to be increased after 6 months’ probation).
Application Closing Date
29th April, 2020.
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